I am replacing a roof for a customer in Plainfield. The new roof is long overdue, but the customer was waiting on an insurance claim for this project.
Finally, his roof was approved, but there was a problem as we were entering late fall. When it comes to outside work a contractor is at the mercy of the weather. This is especially true with roofs. It is not possible to work on a roof during extremely cold weather or during the conditions of rain, snow, or ice. Just as the customer’s materials arrived we were hit by both snow and an “Arctic Blast,” making any attempts to re-roof impossible.
Naturally, this was frustrating for my customer, but I can’t put someone on a roof during a dangerous condition. The good news is that such situations are temporary and I’m happy to report that as I write this post his roof is being worked on. By today his shingles will be done.
I make a strong effort to keep my customer’s in the loop when it comes to unexpected difficulties. It is in both the customer’s and my best interest to get a job done as quickly as possible, but safety always needs to be first.