If your home was built with carpeted stairs it is likely that the staircase below the carpeting is cheap, construction grade pine. Many homeowners prefer the look of hardwood staircases. With a little retrofitting it is possible to add real hardwood stairs on top of...
I recently participated in the Darien Home Show. It was a lot of fun to talk to customers about the products and services that I provide. A potential new customer named Sandy stopped by my booth and asked me about a VELUX skylight display that I had. She told me...
I recently was asked to quote the replacement of some skylights. The customer has 3 Velux skylights over his sunroom that are more than 25 years old. Older skylights are not designed as well as newer models, and over time they tend to leak. His skylights were...
Customers often think that estimates and plans can be done on the spot. I could do that if I chose to do a poor job. However, offering someone a quality plan and an accurate estimate takes additional time and work. I often start with photos of the site, and a rough...
For the last two weekends I have been manning a both at two different home shows. My friend Mike (in the picture) has been keeping me company during lulls in the foot traffic. Home shows are a great way to meet new customers, and to chat with people who are interested...
